In order to expedite your check in process, please send all records to [email protected] or fax them to 904-717-6838
Our receptionists and team will attempt to accommodate all requests to the best of our ability. Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come in immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.
We have a veterinarian and personnel on duty six days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such as accidental ingestion of rat poison, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately.
We are also available for urgent care when the condition is not life-threatening. If you feel your pet needs to be seen before you are able to get an appointment, our veterinarians will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.
Pocket Pets (rabbits, gerbils, hamsters, guinea pigs, etc.)